Joom Reviews

Joom.com offers a variety of payment methods. Credit/debit cards such as Visa, MasterCard, Maestro, AMEX, and Discover are accepted. The process is simple, just enter your card details in the corresponding fields and click "Pay".

Mobile payment systems like Google Pay and Apple Pay are also accepted. Link your card to one of these and that's pretty much it! Add items to your cart and go to checkout as usual, then select the payment system, click Pay and complete the transaction by entering your password.

Bank transfers are another option. You just need your online banking account for this one. Joom accepts Sofort/Klarna (Pay Now), Trustly, Giropay, and iDEAL. After selecting a bank transfer payment method, a page with a list of banks will appear — simply pick yours here. Log in to your online bank account and confirm the payment. You may need to enter a one-time password.

E-wallets like PayPal are currently accepted. After selecting either of the payment methods, you will be redirected to its web page. Log in to your account and confirm the transaction. You may need to enter a one-time password.

Joom also offers a Buy now, pay later option. This payment option gives you extra flexibility when paying for your order, such as allowing you to pay after a certain number of days, or spreading the cost over instalments. Klarna Pay Over Time and Klarna Pay Later are some of the options. Pick the most convenient plan and click Pay. Enter the requested info and wait for an email from Klarna with further details.

Please note that COD payments aren't allowed at the moment.

Joom.com is an international online marketplace that allows customers to buy goods from various countries including China, Japan, and South Korea. It offers a wide range of products across multiple categories. Some of the popular categories include Electronics, Smartphone Cases, Home Appliances, Men's Fashion, Women's Fashion, Beauty Health, Watches & Clocks, Kids, Cars & Motorcycles, Hobbies & Creativity, Office & School, Sport & Leisure, Pet Supplies, Parties & Events, Bags & Suitcases, Jewellery, Outdoors & Garden, Home Improvement, and Books.

In addition to these categories, there are also weekly promotions and discounts on various items. For example, there are promotions for Plus size, Men's style, Kids world, Beach fashion, and Home Improvement. There are also seasonal clothing options for children and men.

The platform is also known for its quality products at great prices and offers free standard shipping for all orders. Despite the wide range of products and services, the customer service of Joom.com has room for improvement according to some reviews.

It's worth noting that the information provided here is based on the available data and may not be fully comprehensive or up-to-date. For the most accurate and detailed information, it's recommended to visit the official Joom.com website or contact their customer service directly.

Joom.com has a clear Return Policy. If an item has no defects and matches the description, but you simply don’t like it, or it doesn’t fit you well — you can return it within 14 days after the delivery. The product must be in its original, resalable condition and packaging. To receive instructions on how to return an item, you need to contact their support team. You will be responsible for any associated shipping costs. Once the return is confirmed, they'll refund the order. The money should be transferred back to your account within the next 7–14 days. The return expenses will not be covered by Joom or the seller — those will be on you. Certain items, which include but are not limited to underwear, swimwear, bra, bra tops, camisoles, pyjamas, baby products, socks, compression stockings and compression pantihose if the hygiene seal is not intact or any labels have been broken, cannot be returned.

As for the Shipping Policy, as a rule, their merchants have 11 to 15 days to ship a package. If they fail to do that, the order will be refunded automatically. When shipping orders via Joom Logistics, the products must be delivered in the shortest period of time possible. If an order didn't get the Shipped status in 8 calendar days, it will be automatically cancelled by the Joom system and the customer will receive a full refund.